Cancellation Policy

If you need to cancel your booking, let us know in advance. We understand things can change. Customers can cancel this service within 48 hours without any charge. Depending on when you cancel, there might be a fee. We’ll do our best to be fair and find a solution that works for everyone.

Children’s Policy

Kids are welcome aboard, but safety comes first. Children under 10 years old must wear life jackets when they’re on the deck or in the water, no matter how good a swimmer they are. We don’t take care of watching children, so a responsible adult needs to keep an eye on them.

Refund Policy

We hope you have a great time with us, but if something comes up and you can’t make it, we understand. Refunds will be initiated through the original mode of payment. Please wait for up to 40-45 days for the transfer completion. Depending on the situation, we might be able to reschedule your trip or give you a voucher for another time. Let’s talk about it and find the best solution.

Additional notes

• Safety is the first priority at Royal Star Yachts, especially during stubborn weather. If conditions aren’t safe and pose any risk, the journey will be delayed or canceled. We will be compensating for it by arranging an alternative tour. If that’s not possible, the royal star yacht will provide you with a voucher for a future trip.
• If there’s any damage to the yacht made by the client, he/she will be notified about the damage within a day. A contractor will be mediating to provide an official quotation for repairing or replacing the damaged item. Work out a solution together.
• We strictly do not accept any loss resulting from sickness, death, injury, etc.
• Everyone under 21 needs to have an adult supervising them.
• Food brought onboard needs to follow UAE health rules.
• Sorry, but no pets allowed – it’s the law.
• No smoking inside the yacht, please! It is allowed only in designated areas. We want everyone to enjoy their trip. Failure to obey the rule will result in sudden termination of the charter.
• No open flames are allowed, except under special circumstances such as candles on a cake. We want to keep everyone safe.
• For the littlest ones, only kids over one year old can come on boats smaller than 40 feet.

The booking process of Royal Star Yachts is very simple. Just visit our website, choose the package you want, and check availability. You’ll find details such as capacity, duration, rooms, and additional information listed there. If you’re ready to proceed with booking, simply click the ‘Book Now’ option. Follow the prompts to select your date and time, create an account, and make payment. Your booking is complete! If you have any questions or need assistance, feel free to contact our team directly through the website. Contact details are provided on the website for your convenience.

Royal star yachts, as one of the best yacht rental Dubai, offers premium luxury yacht, super yacht and Jet ski. We offer yacht rental in Dubai Marina according to your preference and packages.

You can get in touch with us through the phone numbers provided in the Royal Star Yacht contact us page https://royalstaryachts.com/contact-royal-star-yacht-rentals/or mail us at [email protected]. Or you can directly visit our office at 2906, Marina Plaza, Dubai Marina, Dubai U.A.E. We are open 24 hours for inquiries and assistance.

Yes, we offer fun water activities along with yacht rentals. We provide Jet Ski, feeling the wind in your hair and the splash of the waves. Or gather your friends and family for an extraordinary ride on our Donut or Banana floats. If you want your trip to be extra adventurous, Give Flyboarding a try! We’ve got different options to fit your budget and time, and we’re here 24/7 to help you book or answer any questions. Just give us a call, shoot us an email, or visit our office in Dubai Marina!

Yes. We provide life jackets for all the passengers. Safety is our top priority. So, just put one on and enjoy your time on the yacht stress-free!

During Yacht Rental in Dubai Marina, we take several safety measures in place to make sure the well-being of our guests. Royal star yacht is ISO 9001:2009 certified and we have certified captain and crew with over 21 years of experience. Our crew is knowledgeable about safety procedures and equipped to handle emergencies. We provide life jackets for everyone onboard and give safety instructions before we set sail. Our yachts also have safety equipment like fire extinguishers and first aid kits, just in case.

There are some key factors to consider choosing yacht rental Dubai.

Budget:

Fix your budget for the yacht rental, including any additional costs for food, drinks, and activities.

Group Size:

Consider the number of guests you’ll be bringing aboard to make sure the yacht has enough space and amenities to accommodate everyone comfortably. If you are a team of 60 or above, choosing a big yacht would be ideal. Alternatively, if you are a smaller team, including members under 40, a small yacht would be sufficient.

Duration:

Decide how long you’d like to rent the yacht for, whether it’s a few hours, a full day, or longer.

Type of Yacht:

Choose the type and size of yacht that best suits your needs and preferences, whether it’s a luxury yacht, a party yacht, or a fishing yacht.

Amenities:

Check the amenities offered onboard, such as luxury rooms, bathrooms, entertainment systems, music, and water sports equipment.

Crew:

Make sure the yacht comes with an experienced captain and crew members who are knowledgeable about the local waters and safety protocols.

Route and Destinations:

Discuss the possible routes and destinations with the yacht charter company to make sure they suit your interests and sightseeing preferences.

Food and Drinks:

Inquire about the catering options available on yacht, including menus, dietary restrictions, and complimentary drinks.

Safety Measures:

Confirm that the yacht complies with safety regulations. Also make sure it has safety equipment, such as life jackets and first aid kits.

Reviews and Reputation:

Research the yacht charter company’s reviews and reputation. Whether they have a track record of providing excellent service and memorable experiences.

Yes, we do provide big yachts! Our big yachts start from 50 feet and above in size. So, if you’re looking for a spacious and luxurious yacht for your special occasion or event, we’ve got you covered. Just let us know your requirements, and we’ll find the perfect big yacht for you to enjoy your time on the water with friends and family!

Years of Experience:

Royal Star yachts have over 18 years of experience in the industry. So you can trust us to deliver a memorable yacht rental experience.

Expert Captain and Crew:

ur skilled captain and crew members are highly trained and have over 21 years of experience. They have internationally recognised certifications and qualifications to prove themselves.

Affordable packages:

The main speciality of our yacht rental in Dubai is that we offer affordable rental packages to suit various budgets, making luxury yacht experiences accessible to everyone.

Safety measures:

Your safety is our priority. We provide life jackets and swimming experts as guides for a safe and enjoyable experience on the water.

Friendly staff:

Our staff are always happy to help and make sure you’re comfortable throughout your trip. With their welcoming attitude, you’ll never have to worry about any complaints; they are super friendly.

Well-Maintained Yachts:

Our yachts are always kept in great shape. We take good care of them, making sure they’re clean and working perfectly for your enjoyment.

Easy Booking:

Booking with us is super easy! You won’t have to deal with any complicated processes. Just let us know what you need, and we’ll take care of the rest.

No Hidden Costs:

We believe in being transparent about our pricing. There are no hidden fees or surprises – what you see is what you get.

Quality service:

We’re dedicated to giving you the best experience possible. Our goal as the best yacht charter Dubai, is to make sure you have a fantastic time with us, and we always aim for positive feedback from our guests.

Positive Reviews:

Lots of people love our yachts! We’ve got over 500 awesome reviews on Google, so you can trust that you’re in good hands with Royal Star Yachts.

Celebrity appreciation:

Even celebrities love our yachts! We have received appreciation from celebrities like Julia Ortega, Jay Giovanni Silva, Khalid bin abbasi, Sam Issac, Ranil D Silva, Mareena Michael, and more. They’ve given us their stamp of approval, showing that our services are top-notch.

Yes, we provide many offers and discounts, which can be viewed on our Instagram and Facebook pages. We regularly update our official pages with information about the latest offers.

At Royal Star Yachts, we make sure that our yacht rentals are both high-quality and safe. We have ISO 9001:2009 certification that shows we meet strict quality standards, and our captains and crew members are well-trained and knowledgeable about the local cruising areas. As the best yacht charter Dubai, Royal star yacht undergo regular maintenance checks to ensure they’re in good condition for your journey. Your safety and enjoyment are our top priorities, so you can relax and have a great time on the water with us!